# Terms of Purchase **URL:** https://www.gavau.lt/en/pages/pirkimo-salygos --- 1. General provisions.1.1. These rules for the purchase and sale of goods (hereinafter — the Rules) are a legal document binding on the Parties, which establishes the rights, duties and liability of the Buyer and the Seller when the Buyer acquires goods in the online store.1.2. The Seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements laid down by legal acts. The Buyer is informed on the website of the online store. The Rules in force at the time the order is placed apply to the Buyer's purchases in the online store.1.3. The following have the right to buy in the online store:1.3.1. natural persons with legal capacity, i.e. persons who have reached the age of majority and whose capacity has not been restricted by court procedure;1.3.2. minors between 14 and 18 years of age, only with the consent of their parents or curators, except in cases where they dispose of their income independently;1.3.3. legal persons;1.3.4. authorised representatives of all the persons indicated above.1.4. By confirming the Rules, the Buyer also warrants that, pursuant to clause 1.3. of the Rules, the Buyer has the right to buy goods in the online store.1.5. The contract between the Buyer and the Seller is deemed to be concluded from the moment when the Buyer, having formed a basket of goods in the online store, indicated the delivery address, chosen the method of payment and familiarised themselves with the Seller's Rules, presses the “Confirm order” button (see clause 5 “Ordering of goods, prices, payment procedure, time limits”).1.6. Every contract concluded between the Buyer and the Seller is stored in the online store. 2. Protection of personal data.2.1. The Buyer may order goods in the online store:2.1.1. by registering in this online store — by entering the data requested at registration;2.1.2. without registering in this online store.2.2. When ordering goods in the ways provided for in clause 2.1. of the Rules, the Buyer must indicate, in the relevant information fields provided by the Seller, the Buyer's personal data necessary for the proper performance of the order of goods: name, surname, delivery address of the goods, telephone number and e-mail address.2.3. By confirming these Rules, the Buyer agrees that the Buyer's personal data provided under clause 2.2. be processed for the purposes of the sale of goods and services in the online store, the analysis of the Seller's activities and direct marketing.2.4. By agreeing that the Buyer's personal data be processed for the purpose of selling goods and services in the Seller's online store, the Buyer also agrees that informational messages necessary for the performance of the order of goods be sent to the e-mail address and telephone number indicated by the Buyer.2.5. When registering in the online store and ordering goods, the Buyer undertakes to keep the login details safe and not to disclose them to anyone. 3. Rights and obligations of the Buyer.3.1. The Buyer has the right to buy goods in the online store in accordance with the procedure laid down in these Rules and in the other information sections of this online store.3.2. The Buyer has the right to withdraw from the contract for the purchase and sale of goods with the online store by notifying the Seller thereof in writing (by e-mail, indicating the goods it wishes to return and their order number) no later than within 30 (thirty) days from the day of delivery of the item, except in cases where the contract may not be withdrawn from under the laws of the Republic of Lithuania (for example, where the contract has been concluded for the sale of hygiene goods — bedding items; see the information on the website of VšĮ „Vartotojų centras“ http://www.vartotojucentras.lt/istatymas.php?id=1038, clause 18 “Particularities of the return and exchange of non-food goods”.).3.3. The Buyer may exercise the right provided for in clause 3.2. of the Rules only if the goods have not been damaged, their appearance has not changed substantially and they have not been used.3.4. The Buyer undertakes to accept the ordered goods and to pay the agreed price for them.3.5. If the data provided in the Buyer's registration form change, the Buyer must update them immediately.3.6. The Buyer undertakes not to transfer its login details to third parties. If the Buyer loses the login details, it must immediately inform the Seller thereof by the means of contact indicated in the “Contacts” section.3.7. By using the online store, the Buyer agrees to these purchase and sale Rules and undertakes to comply with them and not to breach the legal acts of the Republic of Lithuania. 4. Rights and obligations of the Seller.4.1. The Seller undertakes to create all conditions for the Buyer to make proper use of the services provided by the online store.4.2. If the Buyer attempts to harm the stability and security of the operation of the Seller's online store or breaches its obligations, the Seller has the right immediately and without warning to restrict or suspend the Buyer's ability to use the online store or, in exceptional cases, to cancel the Buyer's registration.4.3. The Seller undertakes to respect the Buyer's right to privacy in respect of the personal information belonging to the Buyer that is indicated in the registration form of the online store.4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address indicated by the Buyer. 5. Ordering of goods, prices, payment procedure, time limits.5.1. The Buyer may buy in the online store around the clock, 7 days a week.5.2. The contract enters into force from the moment when the Buyer presses the “Confirm order” button and the Seller, having received the order, confirms it — sends a confirmation letter to the e-mail address indicated by the Buyer.5.3. The prices of the goods in the online store and in the order that has been formed are indicated in euros, including VAT.5.4. The Buyer pays for the goods in one of the following ways:5.4.1. payment using electronic banking — this is advance payment using the electronic banking system used by the Buyer. In order to use this form of payment, the Buyer must have signed an electronic banking agreement with one of the banks indicated below: SEB bankas; AB „Swedbank“; „DNB Nord“ bank; „Parex“ bank; „Ūkio bankas“; „Danske“ bank; „Nordea“ bank; „Snoras“ bank. The Buyer transfers the money to the current account of the online store. Responsibility for data security in this case rests with the relevant bank, since all monetary transactions take place in the bank's electronic banking system.5.4.2. Payment by bank transfer — this is advance payment where the Buyer, having printed out the order and gone to the nearest bank branch, transfers the money to the bank account of the online store.5.5. The Buyer undertakes to pay for the goods immediately. The parcel of goods begins to be formed and the time limit for delivery of the goods begins to be counted only once payment for the goods has been received. 6. Delivery of goods.6.1. The Buyer who has chosen the goods delivery service when placing the order undertakes to indicate the exact place of delivery of the goods.6.2. The Buyer undertakes to accept the goods in person. If the Buyer cannot accept the goods in person and the goods have been delivered to the indicated address, the Buyer has no right to bring claims against the Seller regarding delivery of the goods to an improper person.6.3. The goods are delivered by the Seller or by an authorised representative of the Seller (a courier).6.4. The Seller delivers the goods to the Buyer in accordance with the time limits indicated in the descriptions of the goods. These time limits are preliminary and, moreover, do not apply in cases where the required goods are not in the Seller's warehouse and the Buyer is informed of the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller's control. In such a case, the Seller undertakes to contact the Buyer immediately and to agree the conditions of delivery of the goods.6.5. In all cases the Seller is released from liability for breach of the time limits for the delivery of goods if the goods are not delivered to the Buyer or are delivered late through the Buyer's fault or due to circumstances beyond the Seller's control.6.6. In all cases the Buyer must immediately inform the Seller if the consignment is delivered in a crumpled or otherwise damaged package, if the consignment contains goods that were not ordered or an incorrect quantity of them, or if the set of goods is incomplete.6.7. In all cases, if the Buyer notices damage to the packaging during delivery, it must indicate remarks in the consignment delivery document provided by the courier or draw up a separate report on such damage. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is released from liability to the Buyer for damage to the goods related to damage to the packaging that the Buyer did not note in the courier's goods delivery document. 7. Quality of goods, guarantees.7.1. The data of every product sold in the online store are indicated in general terms in the product description accompanying each product.7.2. The Seller is not liable for the fact that the goods in the online store may not correspond in their colour, shape or other parameters to the actual size, shapes and colour of the goods because of the characteristics of the display used by the Buyer.7.3. For certain types of goods the Seller provides a quality guarantee valid for a certain period of time, the specific term and other conditions of which are indicated in the descriptions of such goods.7.4. Where the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided for in the relevant legal acts applies. 8. Return and exchange of goods.8.1. Defects of the goods sold are remedied, and goods of poor quality are exchanged or returned, in accordance with the Rules for the Return and Exchange of Items approved by Order No. 217 of the Minister of Economy of the Republic of Lithuania of 29 June 2001 “On the approval of the Rules for the Return and Exchange of Items”, except in cases where the contract may not be withdrawn from under the laws of the Republic of Lithuania (where the contract has been concluded for the sale of hygiene goods — bedding items; see the information on the website of VšĮ „Vartotojų centras“ http://www.vartotojucentras.lt/istatymas.php?id=1038, clause 18 “Particularities of the return and exchange of non-food goods”.). Money for returned goods is in all cases transferred only to the payer's bank account.8.2. Wishing to return the goods pursuant to clause 8.1. of the Rules, the Buyer may do so within 30 (thirty) days from the day the goods were delivered to the Buyer, by informing the Seller by the means of contact indicated in the contacts section and indicating the name of the goods being returned, the order number and the reasons for the return.8.3. When returning goods, the Buyer must comply with the following conditions:8.3.1. the goods being returned must be in their original packaging in good order;8.3.2. the goods must not have been damaged by the Buyer;8.3.3. the goods must be unused and must not have lost their merchantable appearance (labels undamaged, protective films not torn off, etc.) (this clause does not apply where goods of poor quality are returned);8.3.4. the goods being returned must be of the same set as the Buyer received them in;8.3.5. when returning goods, the document of their acquisition must be presented.8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with the procedure for returning goods laid down in article 8.3.8.5. Where the wrong goods and/or goods of poor quality that have been received are returned, the Seller undertakes to take back such goods and to replace them with analogous suitable goods.8.6. In the event that the Seller does not have goods suitable for replacement, the amount paid is returned to the Buyer, not counting the price of delivery. 9. Liability of the Buyer and the Seller.9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not liable for the consequences arising therefrom and acquires the right to demand from the Buyer compensation for the direct losses incurred.9.2. The Buyer is liable for the actions performed while using this online store.9.3. A registered Buyer is liable for the transfer of its login details to third parties. If the services provided by the online store are used by a third party who has logged in to the online store using the Buyer's login details, the Seller considers that person to be the Buyer.9.4. The Seller is released from any liability in cases where losses arise because the Buyer, disregarding the Seller's recommendations and the Buyer's obligations, did not familiarise itself with these Rules although such an opportunity was given to it.9.5. If the Seller's online store contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for the information there or for the activities carried out there, does not supervise or control those websites and does not represent those companies or persons.9.6. Where damage arises, the Party at fault compensates the other Party for the direct losses. 10. Marketing and information.10.1. The Seller may, at its own discretion, initiate various promotions in the online store.10.2. The Seller has the right unilaterally, without separate warning, to change the conditions of the promotions and also to cancel them. Any change or cancellation of the conditions and procedure of the promotions is valid only prospectively, i.e. from the moment it is made.10.3. The Seller sends all notices by the means of contact indicated in the Buyer's registration form.10.4. The Buyer sends all notices and questions to the telephone numbers and e-mail addresses indicated in the “Contacts” section of the Seller's online store.10.5. The Seller is not liable if the Buyer does not receive the informational or confirmation messages sent because of disruptions of the internet connection or of the networks of e-mail service providers. 11. Final provisions.11.1. These Rules for the purchase and sale of goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.11.2. All disagreements arising over the performance of these Rules are settled by negotiation. If agreement is not reached, disputes are settled in accordance with the procedure laid down by the laws of the Republic of Lithuania. 11.3 The services are provided by: IP360, MB. Company code: 307568446. VAT payer code: LT100020094717. Pavilnionių g. 53-22A, 12144 Vilnius, Lietuva. Telephone: +370 620 33077. E-mail: uabgavau@gmail.com. Account No.: LT507189900061467984, AB „Artea“ bank. SWIFT: CBSBLT26. © 2026 IP360, MB. Copying and distributing the information on this website without the consent of IP360, MB is prohibited. --- *Markdown version of https://www.gavau.lt/en/pages/pirkimo-salygos.*